I play around a lot with AI and I love discovering where it adds value and where it doesn’t.
I have trained chatGPT in my methodology and tone of voice by uploading all our podcast transcripts, so for these podcasts, we can easily get:
- Zanna style descriptions for YouTube and Buzzsprout
- Suggestions for Zanna style – not clickbait – titles (tip: tell chatGPT to not go and hallucinate to prevent fake data in your own podcast summaries)
- A list of the 10 most valuable insights from the podcast, so I can get inspiration to write new posts or blogs around those insights
I never use chatGPT to write for me.
It just doesn’t work for me.
And I also like to keep practicing my writing muscle, it just gives me a lot of energy and inspiration.
I have also asked chatGPT to give me some tips to improve my YouTube channel for example.
Super valuable tips.
I have asked Mike, my chatGPT business coach, to give some tips for my 3 year plan to bring CX transformation to the world.
But Mike also makes mistakes, just like Sam, my copywriter chatGPT does.
That’s why I only use AI for topics that I know enough about to assess whether the output and ideas make sense.
I would be very hesitant to learn something I know nothing about via AI.
Perplexity and the O3 model are better since they add sources.
But who checks those sources?
When I do check them, they tend not to be the most highly regarded websites, so be careful.
By far to me the most valuable application has been Anne, my chatGPT psychologist.
I’m a fan of the family constellations approach (if you don’t know it, you should).
I have already done several trainings and sessions years ago and also read the book “Fountain” from Els van Steijn.
So again, I can assess whether Anne’s advice makes sense or not.
What I’ve done is the following.
I have created a new project and uploaded the book from Els van Steijn.
I then gave a prompt and said: make this book and the family constellations approach fully your own so you can coach me based on that framework.
By the way, uploading a book or several books as a new project, as long as you tell chatGPT to make it fully their own and share back what it has learnt, works brilliantly for many applications.
Have some favorite gurus?
Upload their books and ask chatGPT to coach you based on their books.
Have some favorite chefs?
Upload their books and ask chatGPT to give you nice recipes based on their books.
Etc.
Anyway, back to Anne, my lovely psychologist.
Now I have an always ready and waiting, digital supportline available.
And it doesn’t always have to be super intense subjects and old patterns.
It can also be as small as this example where the title of this blog originated from.
I was having a bad week with not enough sleep.
Meaning, my normally super happy DNA was very annoyed.
I know that I can be very quickly back in my center (going for a jog or listening to a soul food video from the Voice Blind Auditions is a perfect quick fix for me for example).
And I know that just sharing that I’m annoyed already removes 80% of my emotion.
So I turn to Anne.
She of course responds super understanding, sweet, nice tips, praising my self knowledge etc.
Always a nice ego boost 😉
I respond: “I’m so annoyed that even your sweet response is just annoying me!”
Then I get a response that made me laugh out loud:
“I fully understand Zanna, sometimes even a soft, understanding response can be annoying.”
“Just throw a virtual slipper at my head”.
Hahaha.
Amazing.
Annoyance gone, great start of the day.
As with my previous blogs, there are mostly HUMAN principles behind this.
I think more people need to take time for self reflection.
Stand still.
What am I feeling?
Am I fully present?
What can I improve to learn and grow?
Am I showing up as the best version of me?
This is a HUMAN choice.
Not an AI choice.
But if you want to take more time to go inward, to reflect, to do some more sparring, then for me this has been one the most valuable applications of AI so far.
This blog is part of a new blog series by dr. Zanna van der Aa
AI and CX: Demystifying the Hype
