Without happy employees there are no happy customers and the other way around. In the module Employee Experience I’ll walk you through the sense and nonsense around employee engagement and how you can make sure that your organisation is focusing more on the sense of it. All to create measurable results in Employee Experience. Because many EX techniques build on the CX techniques, you will also learn the CX basics in this EX module.
NB. all modules and masterclasses are a subset of the entire X-training. So when you do the X-training, you will automatically have all the modules and masterclasses in da pocket 😉
All online courses have been accredited by NIMA, the Dutch Marketing Association which is part of the European Marketing Confederation. Immediately after purchasing the online module, you get login info to start the course.
All prices are excluding 21% VAT.
Want to know what elements are all part of this masterclass? Check out the complete content list of the module Employee Experience. Immediately after purchasing the online module, you get login info to start the course.
Not sure if this is the best choice for your situation? Feel free to send me a Whatsapp (+31623511779) or email, then we can discuss together what makes sense for you.
“Do you know that feeling when you finished a Netflix series and you’re not sure what to do with your life afterwards? I had it today after finishing the Accelerate In Experience X-training.
I’m very proud to have been part of the pilot of this amazing online CX course (and much more than that honestly!). Gained very valuable insights that I will probably use for the rest of my life.
Thank you Zanna for making all of this possible, sharing your knowledge as well as your own experiences and practical guidelines. I’m ready to make the world a better place!”
Yolisa van den Eeden, e-commerce specialist, Randstad Switzerland