Start your high impact CX journey today!
Learn and be inspired
Check CX FAQ's
For easy content navigator check my CX FAQs in order to understand how I see things and can possibly help you.
Join CX champions league
Join 1k changemakers and let me navigate the best CX content for you to receive CX tips, tools and trends.
Listen to my podcast
Your CX Energy Boost! The podcast about customer experience discussing the core elements of most CX programs.
Watch my video's
You can also watch the podcast and watch other video’s explaining key topics in customer experience like journey mapping, surveys, NPS, CES and SAT.
Get a copy of my book
In the Driving Seat of Customer Experience, I navigate you through all the steps required to successfully map out customer experience.
€500 – €2.500
Follow my online courses
Self-paced courses that teach you to improve CX in your organisation. All courses are accredited by NIMA – Dutch Marketing Association.
Ready to deliver more impact with Customer Experience?
Apply for a CX pilot intake and together we will discover how you can map the journey, find the drivers and share the results to mobilize the organisation!