Five key CX metrics nobody seems to think about…
I was debating whether I should change the title of this blog to “Statistics must-haves for CX and EX professionals,” but I feared that would lead to little enthusiasm… 😉 Therefore, it became a mix: yes, I end this blog with 5 crucial CX metrics that almost no one thinks about, and I start with […]
Five key CX metrics nobody seems to think about… Read More »